Troubleshooting
From SupraWiki
To properly troubleshoot any internet connectivity issues, we will require the output of a ping, traceroute and ipconfig/ifconfig. All of these commands require you to be in a command prompt/terminal/shell.
- Windows
- Windows 8
- Search icon. In the Search box type cmd
- Windows 7
- Start button. In the Search box type cmd
- Windows XP
- Start-> Run. Type cmd
- Windows 8
- Mac
- Applications-> Utilities -> Terminal
IP Configuration
- Windows
-
ipconfig /all
-
- Mac, Linux
-
ifconfig
-
Ping
- Windows, Mac, Linux:
-
ping google.com
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ping 4.2.2.2
-
Traceroute
- Windows
-
tracert google.com
-
tracert 4.2.2.2
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- Mac, Linux
-
traceroute google.com
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traceroute 4.2.2.2
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