Difference between revisions of "SupraNet Technical Support"

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====Vacation Messages====
 
====Vacation Messages====
 
* [[Vacation Autoreply]]
 
* [[Vacation Autoreply]]
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 +
====Password Change====
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* [[Webmail Password Change]]
 
|-
 
|-
 
|}
 
|}
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=====Uploading Files=====
 
=====Uploading Files=====
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'''Note: SupraNet only supports SFTP (don't use FTP)'''
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* Windows FTP:
 
* Windows FTP:
 
** [[Web Hosting#FileZilla|FileZilla]]
 
** [[Web Hosting#FileZilla|FileZilla]]

Latest revision as of 12:42, 18 February 2022


General Information

This wiki is intended to walk our users through basic setup of some of our services. If you have questions or comments, please contact us at support@supranet.net and we'll be happy to help you.

E-Mail

Email Client Setup

Android
Apple
Google
Windows

Email Account Administration

Vacation Messages

Password Change

Misc

General

  • Troubleshooting - Required steps to properly troubleshoot internet connectivity issues
  • FAQ - Frequently Asked Questions (DNS servers, sales and support hours, etc)


Uploading Files

Note: SupraNet only supports SFTP (don't use FTP)





Spam

Fighting Spam

  • Greylisting - Greylisting is a server-side spam filtering technique.
  • Mailguard - Mailguard is the Customer frontend for spam filtering and rescuing.

Reporting Spam Headers

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