SupraNet Technical Support

General Information This wiki is intended to walk our users through basic setup of some of our services. If you have questions or comments, please contact us at support@supranet.net and we'll be happy to help you.

E-Mail Email Client Setup General Email Settings Android Android E-mail Apple Apple Mail(iPhone/iPod/iPad) Google Gmail Windows Microsoft Windows Mail (Vista) Microsoft Outlook 2003 Microsoft Outlook 2007 Microsoft Outlook 2010 Microsoft Outlook 2016 Mozilla Thunderbird Email Account Administration Accounts Aliases Groups Failed Addresses Vacation Messages Vacation Autoreply Password Change Webmail Password Change

Misc General Troubleshooting - Required steps to properly troubleshoot internet connectivity issues FAQ - Frequently Asked Questions (DNS servers, sales and support hours, etc) Uploading Files Note: SupraNet only supports SFTP (don't use FTP) Windows FTP: FileZilla WinSCP OSX FTP: Cyberduck FileZilla Linux FTP: FileZilla

Spam Fighting Spam Greylisting - Greylisting is a server-side spam filtering technique. Mailguard - Mailguard is the Customer frontend for spam filtering and rescuing. Reporting Spam Headers Microsoft Outlook 2003 Microsoft Outlook 2007 Microsoft Outlook 2010 Mozilla Thunderbird SupraNet Webmail